Privacy statement (EU)

This privacy statement was last updated on October 28, 2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://britishtraveljournal.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • IP Address
  • Visitor behavior
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Financial data
  • Username, passwords and other account specific data
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • IP Address
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.4 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • IP Address
  • Location
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data upon termination of the service for the following number of months: 12
1.5 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • IP Address
  • Location
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.

2 Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: www.subsail.com
Country: UK
Purpose: Fulfil print subscriptions

3 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement
We have concluded a data processing agreement with Google.

4 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9 Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Adrian Wilkinson, via digital@contistamedia.co.uk or by telephone on 01489660680.

10 Contact details

Contista Media Ltd
Mitchell House, Brook Avenue, Warsash
SO31 9HP Southampton
United Kingdom
Website: https://britishtraveljournal.com
Email: digital@contistamedia.co.uk
Phone number: 01489660680

Annex

Online shop

We collect information about you during the checkout process on our store using WooCommerce.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are: